Privacy Policy

Last updated: October 8, 2025

Welcome to Atmart.pk (“we”, “our”, “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, or make a purchase.

1. Information We Collect

We may collect the following types of information when you use Atmart.pk:

  1. Personal Information: Name, phone number, email address, billing and shipping address.
  2. Order Information: Products purchased, payment method (Cash on Delivery), order details, and transaction records.
  3. Device & Usage Data: IP address, browser type, device type, pages visited, and time spent on our site.
  4. Cookies & Tracking: We use cookies to improve your browsing experience, save cart items, and personalize recommendations.

2. How We Use Your Information

We use your data to:

  1. Process and deliver your orders
  2. Provide customer support and respond to your queries
  3. Improve our website performance and user experience
  4. Send you updates, promotions, or offers (only if you consent)
  5. Prevent fraudulent transactions and ensure site security

3. How We Protect Your Information

We use secure servers and encryption to protect your data. Access to your personal information is restricted to authorized staff only. However, please note that no method of online transmission or storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share information only with:

  1. Delivery partners to complete your order delivery
  2. Service providers who help us operate the website (hosting, analytics, etc.)
  3. Law enforcement agencies when required by law

All third parties are required to protect your data and use it only for the purpose we specify.

5. Your Rights

You have the right to:

  1. Access and review your personal information
  2. Request correction or deletion of your data
  3. Opt out of promotional messages at any time

To make any such request, contact us using the details below.

6. Cookies

Cookies are small text files stored on your device to make our site function properly. You can manage or delete cookies through your browser settings. However, disabling cookies may affect your shopping experience.

7. Retention of Data

We retain your data only as long as necessary for fulfilling your orders, complying with legal obligations, or resolving disputes.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date. Continued use of our website after changes means you accept the updated policy.